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Privacy Policy

Kettlewell (Retford) Ltd is committed to protecting your privacy.

We will only use information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will never share personal information with third parties unrelated to us.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us. To opt-out please email us. We do not collect any information about you except that required for processing your order.

The type of information we will collect about you includes:

  • Your name
  • Address
  • Phone number
  • E-mail address
  • Order Information
  • Credit/debit card details

Credit card information is recorded by use of a secure encryption as used by most of the world’s banking organisations. For the security of our customers, we do not store credit card numbers. Credit card numbers are only passed on to our payment service provider (Barclays Bank).

The information we hold will be accurate and up to date. You can check the information that we hold about you by writing to us. If you find any inaccuracies we will rectify the error as soon as possible.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

Please also see our cookie policy.

If you have any questions/comments about privacy, please contact us.

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